Terms & Policies
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Welcome to Builds By Shreya ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit thesecondlobe.framer.ai or thesecondlobe.in, use our AI automation services, or communicate with us. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
2. How We Use Your Information
3. Sharing Your Information
4. Cookies and Similar Technologies
5. Your Choices6. Security
7. Children's Privacy
8. Changes to This Privacy Policy
9. Contact Us
1. Information We Collect
1.1 Information you provide directly When you contact us, book a free call, subscribe to our services, or fill out any form on our website, we may collect: Name and email address Business name, job title, and industry Phone number (if provided) Details about your workflows, tools, and automation goals shared during onboarding or consultation calls Payment information (processed securely through third-party payment providers we do not store raw card details)
1.2 Information collected automatically When you visit our website, we automatically collect: IP address and approximate location Browser type, device type, and operating system Pages visited, time spent, and referring URLs Interaction data (clicks, scrolls, form interactions)
1.3 Information from third-party integrations As part of delivering our AI automation services, we may access data from tools you connect to our systems (e.g. CRMs, email platforms, Slack, project management apps) solely to build and run automations on your behalf. This data is governed by your instructions and any applicable data processing agreements.
2. How We Use Your Information
We use the information we collect to: Provide, maintain, and improve our AI automation services Onboard you and configure your automation workflows Communicate with you about your account, service updates, and support Send newsletters or product updates (you can opt out at any time).
Analyze website usage to optimize performance and user experience Process payments and send invoices Comply with legal obligations and enforce our terms We do not sell your personal data to third parties, and we do not use your data to train general-purpose AI models.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business.
4. AI Automation & Data Processing
Our core service involves building and running automated workflows powered by AI tools and third-party platforms (including but not limited to make.com, Zapier, n8n, OpenAI APIs, and similar services). When we build automations for your business: We access only the data necessary to build and run the specific workflows you have requested
Your business data processed through automations is not used to train AI models unless you have explicitly consented Data flowing through automations may pass through third-party AI APIs; we select providers with strong data privacy commitments You remain the data controller for your business data we act as a data processor on your behalf We recommend reviewing the privacy policies of any third-party platforms integrated into your automations.
5. Your Choices
You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to update or delete your personal information.
6. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically: Client data is retained for the duration of our engagement and for up to 3 years thereafter for record-keeping purposes
Website analytics data is retained for up to 26 months Marketing communication data is retained until you unsubscribe or request deletion When data is no longer needed, we securely delete or anonymize it.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access — request a copy of the data we hold about you
Correction — request that we correct inaccurate or incomplete data
Deletion — request that we delete your personal data ("right to be forgotten")
Restriction — request that we limit how we use your data
Portability — request your data in a machine-readable format
Objection — object to processing based on legitimate interests or for direct marketing
Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at hello@thesecondlobe.in. We will respond within 30 days. If you are located in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.
9.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us: shreyabangale59@gmail.com
Email: shreyabangale59@gmail.com Website: buildsbyshreya.framer.ai
We aim to respond to all privacy-related enquiries within 5 business days.